What are Managed Services and how does it work?

We’re your trusted advisor. Our goal is long-term relationships – not short-term gains.

As a relationship-team lead Managed Service Provider, we’re known for listening and then recommending the most appropriate solutions.

What do we do in a nutshell?

We’re a Managed Service Provider located in Melbourne and we manage everything from your keyboard to the cloud.

Managed IT Services is a solution delivered by an IT Service Provider that includes unlimited IT support for an agreed monthly fee. It also combines reactive and proactive support and monitoring of IT workstations and infrastructure.

Your business can say goodbye to recurring IT issues with support you can rely on. In fact, our support services are so good that we’ve been ranked in the top 501 Managed Service Provider globally since 2011.

Our objective is to take care of your IT systems so you can focus on your core business. It’s really that simple! We love supporting our clients and seeing them grow.

DESKTOP AND SERVER MANAGEMENT.

Your own IT Department that prioritises Cybersecurity

Our secure Helpdesk handles system maintenance for your desktops/laptops and servers and integrates seamlessly into your business. Simply pick up the phone or shoot us an email and our team of skilled engineers will help you out. Rock IT is the elite Managed Service Provider in Melbourne that your business can rely on.

MANAGED IT SUPPORT PLANS

IT Support Plans

Improve operations and reduce costs

Plans to support businesses and IT Managers that don’t want the overhead of a full time team.

Industries

We Serve a Variety of Businesses & Industries

Whatever the need, we tailor the solution to meet both your immediate requirements and to power your future growth. To explore how we can help select which segment best reflects your organisation, or if you know what solution you are looking for, select from our suite of solutions below.

Online Stores

Health Care

Government

Software